Refund Policy
Last updated: May 2026
At Learn With Dapplesoft, we want you to be completely satisfied with your purchase. If you are not satisfied, here is how our refund process works.
Refund Eligibility
| Purchase Type | Refund Window | How to Request |
|---|---|---|
| Individual Course | 3 days from purchase | Submit support ticket |
| Monthly Subscription | 72 hours from purchase | Submit support ticket |
| Yearly Subscription | 7 days from purchase | Submit support ticket |
How to Request a Refund
- Go to the Support Center
- Select "Payment Issue" as the request type
- Include your order number and reason for the refund request
- Our team will review and process your request within 3-5 business days
Non-Refundable Cases
Refunds will not be issued in the following cases:
- The refund window for your purchase type has passed
- You have completed more than 30% of the course content
- The course was obtained through a promotional offer or for free
- A coupon discount was applied and the coupon has been fully utilized
Refund Method
Approved refunds are returned to your original payment method via ShurjoPay. The refund amount will match the amount you paid for the purchase.
Processing Time
- Review & Approval: 3-5 business days after your request is submitted
- Bank Processing: An additional 5-10 business days for the refund to appear in your account, depending on your bank
Contact Us
If you have any questions about our refund policy or need assistance with a refund, please contact us at [email protected] or visit our Support Center.